About NWOCC

About NWOCC

Mental Health Support That Feels Human, Approachable, & Grounded in Connection

NorthWest Ontario Counselling & Consulting was founded by siblings Brady Heyens and Kaylee Heyens-McMahon with a shared vision: to create a mental health practice that feels welcoming, supportive, and genuinely approachable for individuals and families across Northwestern Ontario.

Born and raised in Northwestern Ontario, Brady and Kaylee have always been passionate about helping others and giving back to the communities that shaped them. In 2023, they turned that passion into reality by opening the doors to NWOCC. Today, NWOCC has grown into a collaborative team of therapists and mental health professionals committed to helping individuals feel supported, understood, and empowered in their healing journey.

Our Approach

We understand that reaching out for support can feel overwhelming. That’s why our approach is rooted in creating a space where you can feel comfortable showing up exactly as you are.

At NWOCC, we focus on:

  • Compassionate, non-judgmental support
  • Building genuine therapeutic relationships
  • Collaborative, client-centered care
  • Trauma-informed and strengths-based approaches
  • Creating a comfortable, conversational environment

While our team is trained in a variety of evidence-based therapies such as EMDR, CBT, and solution-focused approaches, we believe the relationship between therapist and client is one of the most important parts of the healing process.

We are here to meet you where you’re at — not where you think you “should” be.

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Our approach to therapy
Accessible, welcoming therapy

Therapy That Feels More Comfortable & Accessible

We know therapy can sometimes feel intimidating or clinical. Our goal is to make the process feel more approachable, supportive, and grounded in real human connection.

You can expect:

  • Shorter wait times
  • Virtual and in-person options
  • A warm, easy-going environment
  • Personalized support tailored to your needs
  • Therapists who genuinely care about your growth and wellbeing

We believe every person has the capacity for growth, healing, and meaningful change when given the right support.

Supporting Individuals, Couples, & Families Across Ontario

NWOCC offers support for children, teens, adults, couples, and families navigating a wide range of mental health challenges, life transitions, and personal growth journeys.

Whether you’re looking for therapy, assessments, workshops, or specialized support, our team is here to help you find care that feels like the right fit for you.

We’re Glad You’re Here

Taking the first step toward support is not always easy, and we’re honoured you’re considering us as part of your journey.

We sincerely hope you find the support, connection, and care you’re looking for at NWOCC.

A glimpse into our space and team