Heather Irwin

Clinic Operations & Intake Manager
she/her
Heather Irwin
Contact Information:
Mon-Sun: 7:00 am - 9:00 pm
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You've made the decision to reach out for support. Congratulations! That's a big step towards prioritizing yourself, your health, and your mental wellbeing.

As the Clinic Manager and Intake/Client Coordinator, I am one of the first people you connect with when reaching out for support, and I believe that first interaction matters. My goal is to help create a welcoming, comfortable experience where people feel heard, supported, and cared for from the very beginning.

I love helping clients find the right fit for their needs, answering questions, and making the process of starting therapy feel a little less overwhelming. Whether I'm coordinating appointments, supporting our clinical team, or helping things run smoothly behind the scenes, I'm passionate about creating a positive and compassionate environment for both clients and staff.

Outside of work, I love spending time with my family, usually outdoors with a good cup of tea in hand; I value slowing down and appreciating the simple things in life, like a warm breeze, the smell of freshly cut grass, or the crunch of a deliciously crisp apple. I am grateful to be part of a team that values connection, personal growth, and making mental wellness approachable and accessible for everyone.

I look forward to coming alongside of you and learning how I can support you on your journey towards self-care.

Training Highlights

Understanding and Managing Aggressive Behavior (UMAB)

Indigenous Culture, Awareness & Inclusion

Crisis Prevention and Intervention

Suicide Prevention and Intervention

LGBTQ+ Awareness & Inclusion

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